PRIVACY POLICY
Introduction
Welcome to Star Power Photo Booths ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website, services, and any other interactions you have with us.
1. Information We Collect
1.1 Personal Information
We may collect personal information from you, including but not limited to:
- Name
- Email address
- Phone number
- Event details (location, date, type of event)
1.2 Usage Data
We collect information about your interactions with our website and services. This includes:
- IP address
- Browser type and version
- Pages you visit on our website
- Time and date of your visit
- Time spent on those pages
- Other diagnostic data
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and maintain our services
- Process your transactions and manage your bookings
- Communicate with you, including responding to inquiries and sending updates
- Improve our website and services
- Send promotional materials and other information that may be of interest to you (you can opt-out at any time)
- Comply with legal obligations and enforce our terms and conditions
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and email service providers.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is 100% secure
5. Your Rights and Choices
5.1 Access and Correction
You have the right to access and correct the personal information we hold about you. You can request access or correction by contacting us using the contact details provided below.
5.2 Opt-Out
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
6. Third-Party Links
Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By using our website and services, you agree to the terms of this Privacy Policy.
Refund and Dispute Policy
Refund Policy
At Star Power Photo Booths, we do not offer refunds for our services. All sales are final. We encourage our customers to thoroughly review their booking contract and confirm all information before finalizing their reservation.
Dispute Policy
We are committed to resolving any disputes in a fair and timely manner. If you encounter any issues with our services, please follow these steps:
Contact Us:
- Email us at info@starpowerphotobooths.com with the details of your dispute.
Resolution Process:
- Our team will review your dispute and may request additional information to understand the issue fully. We aim to resolve disputes within 14 days. We will work with you to and an acceptable solution, which may include a service adjustment or other remedies.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By booking with Star Power Photo Booths, you agree to this Refund and Dispute Policy. We appreciate your business and are committed to providing excellent customer service.
Cancellation Policy
At Star Power Photo Booths, we understand that plans can change. Our cancellation policy is designed to be clear and fair. Please review the details below:
Cancellation Terms:
Cancellations Within 1 Week of Event Date:
If the cancellation occurs one week prior to the event, the customer must pay 100% of the total lease price as a penalty for cancellation. Deposits are non refundable.
Cancellation Process:
- Cancellations must be made in writing and delivered by email. The date of cancellation will be the date of receipt.
Payment of Penalties:
- The contractual penalty must be paid within 5 business days from the cancellation date. Failure to pay will allow the provider to take legal action to recover the penalty, including associated legal costs and fees.
Contact Information:
By booking with Star Power Photo Booths, you agree to this Cancellation Policy. We appreciate your understanding and cooperation.
Transaction Currency
At Star Power Photo Booths, we accept payments in both United States Dollars(USD) and Mexican Pesos (MXN). When making a booking or purchasing our services, you can choose your preferred currency at checkout.
Currency Selection:
- You will have the option to select either USD or MXN during the payment process.
Exchange Rates:
- Please note that if you choose to pay in a currency different from your local currency, your bank or payment provider may apply exchange rates and additional fees.
Payment of Penalties:
- The contractual penalty must be paid within 5 business days from the cancellation date. Failure to pay will allow the provider to take legal action to recover the penalty, including associated legal costs and fees.
For any questions or concerns regarding our accepted currencies, please contact us at:
By booking with Star Power Photo Booths, you agree to the terms of our transaction currency policy
Security Capabilities and Policy for Transmission of Payment Card Details
At Star Power Photo Booths, we prioritize the security of your payment information. We do not store your payment card details on our servers. All payments are processed securely by Stripe, a PCI-compliant payment processor, ensuring your information is handled with the highest level of security.
